Succession Planning Part 2: Nine Keys Areas of Focus

Succession Planning Part 2: Nine Keys Areas of Focus

Posted on 01. Sep, 2010 by Robert Albanese.

1. Include it in your strategic plan. How many years prior to retirement should there be a plan? Right now is as good a time as any! There is no reason you can’t start preparation now with a series of plans at any point in the life of the business or even before the business [...]

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The REport

The REport

Posted on 31. Aug, 2010 by Sherry Chris.

New Orleans came together this past weekend to celebrate the city’s resurgence since the devastation of hurricane Katrina five years ago. It is truly uplifting to see the region making such great strides since being shaken to its core. What an inspiration for communities! Another thing bringing communities together – young and old – is [...]

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Week in Review: Things We Liked from the Week That Was

Week in Review: Things We Liked from the Week That Was

Posted on 27. Aug, 2010 by Sherry Chris.

The midterm election season is officially underway with many states holding their primaries – some of them out-and-out nail biters. No matter which side of the aisle you fall, elections are certainly an interesting spectator sport as the candidates pull out their boxing gloves. In a standoff of another kind, sometimes the relationship between agent [...]

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Here I Am! (Facebook Places)

Here I Am! (Facebook Places)

Posted on 25. Aug, 2010 by Wendy Forsythe.

I’ve been a Foursquare user for a while. I’ll admit at first I didn’t get it and it seemed a little creepy to be broadcasting to the world exactly where I was. Soon enough,  the hesitation faded and the addiction set in. So you can imagine that I was a kid in a candy store [...]

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The REport

The REport

Posted on 24. Aug, 2010 by Sherry Chris.

Further evidence of how we are all so tightly connected is how quickly the recall of 550 million (and counting) eggs from two Iowa processing plants has spread. Here’s hoping the eggs are located rapidly and no one else gets sick. Locating of another sort has technology and social media enthusiasts talking about Places, Facebook’s [...]

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Are Location-Based Services in Real Estate All Hype or The Next Big Thing? (Part 1)

Are Location-Based Services in Real Estate All Hype or The Next Big Thing? (Part 1)

Posted on 23. Aug, 2010 by Josh Ferris.

Location-based services are what’s hot in social networking right now and for good reason. By using a simple app on your smartphone you can share where you are and what you’re up to with others in your network (updates can be automatically sent to your Facebook and Twitter accounts) which fosters more frequent communication and [...]

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Week in Review: Things We Liked from the Week That Was

Week in Review: Things We Liked from the Week That Was

Posted on 20. Aug, 2010 by Sherry Chris.

Some slowdowns are good.  DJ Shamantis created an internet hit this week with “U Smile 800 Percent Slower.” A rendition of pop star Justin Bieber’s hit played eight times slower. Give it a full listen if you have 35 minutes to spare. What is speeding up:  The rate of new mortgage applications, quickening 13 percent [...]

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How Do You Know What Your Customers Really Think (Part 2)?

How Do You Know What Your Customers Really Think (Part 2)?

Posted on 18. Aug, 2010 by Jeff Lefkowitz.

In my last blog I opened a discussion on customer exit surveys.  In this edition, I would like to start discussing how to find out what your clients think about you and your firm. It isn’t as obvious as it may seem.  For example: An agent trying to measure how he can improve referral business [...]

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The REport

The REport

Posted on 17. Aug, 2010 by Sherry Chris.

You have to admire Delta’s embrace of social media.  The company recently gave customers the option of buying tickets via Facebook through its new “Ticket Window.” The new function allows fliers to book any domestic flight without leaving the page. Very cool! The airline giant also monitors Twitter and responds to customer complaints (i.e. missed [...]

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Smart Phone Overload!

Smart Phone Overload!

Posted on 16. Aug, 2010 by Paulette Costa.

I’m on Smart Phone Overload!  Here’s my dilemma: Do I stay with what I have, my current smart phone, which I like and serves my purpose, has useful applications for my needs and functions in nearly any area I travel, or do I switch based on hype? There is so much to choose from, so [...]

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