Tag Archives: Discussion

How Do You Know What Your Customers Really Think (Part 2)?

How Do You Know What Your Customers Really Think (Part 2)?

Posted on 18. Aug, 2010 by Jeff Lefkowitz.

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In my last blog I opened a discussion on customer exit surveys.  In this edition, I would like to start discussing how to find out what your clients think about you and your firm. It isn’t as obvious as it may seem.  For example: An agent trying to measure how he can improve referral business [...]

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Sherry Chris talks to Andy Kaufman

Sherry Chris talks to Andy Kaufman

Posted on 13. Nov, 2009 by Sherry Chris.

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Exclusive interview! Sherry Chris talks to Andy Kaufman – one of the founders of the REBarCamp phenomenon. Andy discusses the quantity and quality of the discussions and ideas coming from the ‘unconference’ and the principles of connecting to real people and building relationships.

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The Brokerage of the Future

The Brokerage of the Future

Posted on 05. Aug, 2009 by Sherry Chris.

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The real estate industry has many detractors. Reporters, consumers, pollsters, bloggers — so many eyes inside our business, so many fingers quick to point out flaws. The volume of commentary is extensive. It dates back long before I took on the challenge of bringing a new brand to real estate. I take the criticism to [...]

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