23 December 2010

What Really Matters

I just celebrated my 4 year anniversary at Realogy. A lot has changed within our industry during the last 4 years.  A lot of the change has been good, and that is what I want to write about today. Overall it appears that we are a kinder gentler industry than we were 4 years ago.  Partnerships have formed that would never have happened in the past.  Mergers have taken place for the sake of survival not ego. And the role of real estate agent is shifting to that of trusted advisor and collaborator. Consumers today are grateful to qualify to buy a home and thankful if their home actually sells. That sense of entitlement has thankfully melted away on all fronts.

Those days of extravagant Holiday parties and big gifts are thankfully gone as well. It all seems kind of superficial and meaningless now. In today’s world we actually take time to enjoy the people we are celebrating with rather than the celebration itself, which is refreshing. Last week I took my team out to Chevy’s for a Holiday party and encouraged them go home a little early that day. How nice it was to sit back and enjoy the laughter and small talk and not worry as to whether the food was expensive enough.  One of my favorite gifts this year was 2 movie tickets and some popcorn. It is the luxury of taking time to actually go a movie that is the true gift.

When you think about it,  the small things  really matter. Being thoughtful, kind and generous really matter. Putting others before yourself really matters. Family really matters.

This year I sent out an electronic Holiday greeting to over 8,000 people. I thought it was a clever way to connect with my entire network. Then I received a message from one of our agents who asked what happened to actually receiving personal cards in the mail. It got me thinking  – he is right. Better to send out fewer but meaningful notes to individuals than a mass message to thousands.

As you wind down for a few days and prepare for a brand new year, consider participating in some things that really matter:

  • Send personal notes to those who truly made a difference in your life this past year and thank them.
  • Unselfishly share some good ideas with others who might truly benefit from them.
  • Compliment a stranger.
  • And make time to enjoy your family and friends. Nothing is more important than that.

5 thoughts on “What Really Matters

  1. Sherry this is spot on and great to hear! I have watched the impact your organization's m/o has had in the last year, and I am very thankful to see the positive changes in our industry by the bigger players.
    It's more than nice to see other people value the simple things, in addition to real connections, and substance over fluff.
    Social media, has enabled us all to expand our networks exponentially, yet it still comes down to living by "The Golden Rule" and truly engaging with others with kindness and thoughtfulness. Without doing so, becoming a trusted adviser to anyone, or even a business referral becomes more challenging, as the world at large, grows ever smaller.
    Further more, as the pace of life continues to become more frenetic, taking time to slow down, and savor the moments that matter, is critical to our overall enjoyment and well being as people. Hearing this from an innovator in the RE-world and someone I respect immensely, I want thank you for putting this into words to share with everyone. Leading by example is the greatest way to share knowledge. It becomes action, not just words, and something to live by.

    All the best this holiday season to your family at BHGRE and beyond. May your company's rapid success and green model continue to expand thoughtfully into 2011.


  2. Well said!

    The older we get, the fewer physical gifts we give … and this year Carol and I only gave each other the gift of time ("The King's Speech and dinner at a Chinese restaurant on Christmas), two weeks in Buenos Aires and Montevideo 7-21 Dec.

    Oh .. and I just gave several gifts to others – but the others are organizations I admire. I'll leave each person to decide what and where to contribute, but do recommend Rocky Turner's "Mother Fighting For Others" http://www.mffo.org/

  3. Hi Ira,

    There is nothing more valuable than the gift of time. By the way we are big fans of Rocky Turner as well, she is doing great and courageous things. My best to you for a great 2011, and I look forward to seeing you in Nor Cal sometime soon!


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